SWELLING SOLUTIONS

COVID-19 PROTOCOLS

PLEASE READ

WE ARE OPEN, BUT REMAIN VIGILANT.

As health providers Swelling Solution’s staff are dedicated to the health and safety of the community and clients. You will have noticed a big difference in the way we manage things at the clinic in light of the Covid-19 virus as a continued threat in our community.
Please read carefully:

a) Our therapists continue to work reduced hours. We thank you for your patience.

b) During the 28 day lockdown beginning December 26th we will continue to see clients with a new onset of swelling as well as returning clients who are unable to control their swelling by self-care measures and are having compression difficulties, pain or loss of function. 

c) ALL new clients will have their first appointment by Tele-Health. Health history information and education will be done by video in order to decrease contact time. 

d) ADP authorizations will be done remotely by video or telephone when possible.

e) We continue to monitor ourselves and will do a Covid screening questionnaire with you upon booking and again upon arrival at the clinic. We ask that you wear a mask while in the clinic. If you are unable, please tell your therapist when you book so the appropriate measures can be taken.

f) Contact your therapist directly for further information on their hours of work.  You may also leave us a message. We are monitoring our calls and will respond. Alternatively, you can email us at and we will respond.

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We are not taking walk-in clients at the present time.

If you are needing supplies such as Kinesiotape, Comprilan bandages or skin glue for your garment, we can help there also. Just email us with  your order and we will get it to you a.s.a.p!

visit our information page to find out more

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Wishing you and your families all the best.

See you soon!

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TELE-HEALTH INITIAL APPOINTMENTS

Do you want a personalized plan of care, but do not have a lymphatic therapist near you or are unable to visit us at the clinic?  You will learn about the lymphatic system, how swelling develops and self-management tools to help you manage your swelling.

Covid-19 is making us work differently, but no less efficient! Your first appointment with us will be a tele-health remote visit where we will discuss your health needs, go over your health history and you will receive education. We can then make a plan for care based on your needs.

Book your Tele-Health assessment and education appointment today!

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CONTACT

Located just off Belmont Avenue on Rock Ave. in Belmont Village.
Wheelchair accessible.
Free parking.

Address:

665 Belmont Ave W, Kitchener, ON N2M 1N8, Canada

Email:

Phone:

(519) 749-0102

Fax:

(519) 749-8543